DataMasque Portal

Unstructured Masking Troubleshooting

Every Document Triggers fallback_masks

Problem

The masking run completes successfully when using the ai_detect matcher, however fallback_masks are applied to every document.

Solution

Check presets (if used) are valid

Ensure any presets used exist and are in UPPER_CASE format (see Bedrock AI Engine Presets).

Invalid or non-existent presets will cause the ai_detect matcher to fail.

Local AI Engine: special Unicode characters

The Local AI Engine may fail on input containing lone surrogates or U+FFFD characters. If masked documents may contain such characters, use fallback_masks to prevent AI Engine errors stopping a masking run. See AI Engine Behaviour for details.

Bedrock AI Engine: use a different model

Some combinations of data and model will trigger a ContentFiltered warning within AWS Bedrock. This can occur if the model suspects copyrighted content, hate speech, or other unseemly material.

A different model may be used as a workaround. Alternatively, the ai_detect matcher can be disabled entirely. For more on changing the Bedrock AI Engine model, view the README.md provided with it.